Terms of Service

By accessing or using the TailorMe website at tailorme.co.za (the "Site"), booking any service, or interacting with our digital platforms — including any third-party integrations such as TikTok or social media channels — you agree to be bound by these Terms of Service ("Terms").

If you do not agree with any part of these Terms, you must not use our services or platforms.

TailorMe Bespoke Studio (Pty) Ltd ("TailorMe", "we", "us", or "our") is a bespoke tailoring studio registered in South Africa, operating from Johannesburg, Gauteng, South Africa. We provide made-to-measure garment services for individuals, corporate clients, and wedding parties.

TailorMe offers the following services:

• Bespoke and made-to-measure tailoring
• Wedding and formal wear commissions
• Corporate wardrobe consulting
• Fabric selection and sourcing
• Alterations and adjustments

All services are subject to availability and are confirmed only upon receipt of a deposit or written confirmation from TailorMe. Pricing is provided at consultation and may vary based on fabric choice, complexity, and turnaround time.

Consultations may be booked via our website, WhatsApp, telephone, or in person. TailorMe reserves the right to reschedule or cancel appointments with reasonable notice. Repeated no-shows may result in a deposit being required to secure future bookings.

A non-refundable deposit of up to 50% of the total order value may be required to confirm a commission. The balance is due upon completion and before collection of the garment. TailorMe accepts EFT, card, and cash payments.

In the event of order cancellation after production has begun, TailorMe reserves the right to retain the deposit and recover costs for materials already sourced.

TailorMe guarantees a fitting process as part of every commission. Minor alterations included within the scope of the original order are performed at no additional charge. Changes requested after final delivery that fall outside the original brief may be quoted separately.

All content on this Site — including text, photography, design elements, logos, and brand assets — is the exclusive property of TailorMe and protected under South African intellectual property law. You may not reproduce, redistribute, or use any content without prior written consent.

TailorMe maintains a presence on third-party platforms including TikTok, Instagram, Facebook, and Google. Interactions on those platforms are governed by the respective platform's own terms and policies, in addition to these Terms. We are not responsible for the conduct of third-party platforms.

Where TailorMe uses third-party APIs (including TikTok's Content Posting API) to distribute marketing content, no personal user data is collected or shared through those integrations beyond what the platform's own privacy framework provides.

TailorMe's liability for any claim arising from these Terms or our services is limited to the amount paid by the client for the specific service giving rise to the claim. We are not liable for indirect, consequential, or incidental losses.

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.

TailorMe reserves the right to update these Terms at any time. Changes take effect upon publication on this page. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

For questions about these Terms, contact us at: